Shipping Policy

https://haohanh.com.vn

Shipping Policy

Shipping Policy

With the desire to provide the best service to our customers, Hảo Hành offers nationwide delivery through purchases made on this official e-commerce website.

Delivery Time

- Once an order is placed on the website, our staff will process the order and call the customer within 24 hours (excluding Sundays and public holidays) to confirm order details, payment, and delivery.

- The estimated delivery time is 3 – 5 business days (excluding Saturdays, Sundays, and public holidays) from the date the order is successfully confirm

- In some cases, delivery time may be extended due to:

   + Our staff being unable to contact the customer by phone to confirm the order.

   +  The delivery staff being unable to reach the customer after multiple attempts.

   +  The shipping address provided by the customer being incomplete, incorrect, or difficult to locate.

   +  Force majeure events such as natural disasters, storms, floods, or fires.

Notes

- Hảo Hành currently does not provide international shipping services.

- All legal responsibilities related to delivery and delivery progress will be borne by our logistics partners.